Support
Get unstuck with your appointment, documents or video connection.
Find a quick answer
Practical help with appointments and your equipment. Search stays on this device.
3 articles found
Choose an appointment time
Open the calendar, choose an available 15-minute time and review the price before payment. If the time is no longer available, refresh the calendar and choose another.
Open the calendarCheck your camera and microphone
You can test your camera, microphone and speakers before the appointment. This local check does not join the video call or create a recording.
Run the device checkReturn to an appointment on this browser
Open the calendar again in the same browser. It can show your appointment while your session is still active. An expired session or another device will not restore it automatically.
Return to the calendar
This we do solve
- The page will not load or shows an error.
- The file will not upload or the upload is interrupted.
- The camera or microphone does not work during the appointment.
- The email does not arrive or the link will not open.
- The video call dropped in the middle of the act.
This we cannot answer
- Which notarial act your document needs.
- Whether your document is well drafted.
- Whether it works for the process you are doing.
- Any legal or immigration question.
Why that boundary
Answering the second group would be practicing law without a license. What we can do is tell you what information we need and point you towards where to find legal help.
We work by scheduled appointment. We do not promise 24-hour coverage because we do not have it.