BEFORE YOUR APPOINTMENT
Look sharp. Sound clear.
Take a moment to check your camera, microphone and speakers.
Your preview stays on this device. No audio or video is saved or sent.
Camera
Your camera preview will appear here.
Camera and microphone are off.
Place the camera at eye level and keep your face well lit. Check that the preview is clear.
Microphone
Say a few words. The level should move as you speak.
Start the test to check your microphone.
Speakers or headphones
Set a comfortable volume, then play a short test sound.
Devices stop when you leave, switch tabs or after two minutes. This checks your equipment, not internet call quality.